NZMS™ Membership Charter

The Charter establishes the governing expectations, safeguards and conditions of NZMS™ Membership and protects the distinction between professional membership and motel certification.

Applicants must demonstrate suitable sector involvement, professional standing and alignment with the purpose and values of NZMS™. Eligibility is assessed individually and may be reviewed throughout the membership term.

Membership may be granted as NZMS™ Member, NZMS™ Professional or NZMS™ Industry Partner according to the applicant’s role, standing and the approved plan issued by NZMS™.

Membership is granted only after individual review, approval in principle, acceptance of the applicable Membership Terms and Charter, verified payment where required, and final activation authorised by Susie Barber. Application or payment alone does not create membership.

Membership is time-limited, ordinarily for 12 months from the recorded issue date, and is subject to renewal, current information, continued suitability, payment and compliance with the current governing documents.

Members must act lawfully, honestly, respectfully and professionally; keep relevant information accurate; avoid misleading claims; and refrain from conduct that materially damages NZMS™, its certification integrity or confidence in the motel and accommodation sector.

NZMS™ Membership does not constitute motel certification, inspection approval or accreditation. Only a motel that has completed the full NZMS™ certification process and holds a current published certification may be described as NZMS™ certified or use the official certification seal.

Verification consent covers only the limited information necessary to confirm a current member number and membership status. Member Directory inclusion is optional, separately consented, subject to administrative approval and may be withdrawn without automatically cancelling membership.

Application and membership information is handled under the NZMS™ Privacy Policy and applicable law. Access is restricted to the Founder and authorised administrators or advisers who require the information for review, payment, activation, verification, support or governance.

Membership may be suspended, allowed to expire, declined for renewal or revoked where eligibility, conduct, payment, accuracy, designation use or programme requirements are not met. Where appropriate, the member will receive notice and an opportunity to provide relevant information before a final decision.

Concerns are recorded and considered through the applicable NZMS™ review process. Membership complaints are kept separate from motel-certification complaints and appeals.

Membership status, member numbers, digital cards, verification records and designations are personal or organisation-specific and may not be transferred, assigned, lent or represented as belonging to another person or entity.